AHS is please that Effective July, 2008 it is now partnering with the TEXAS SYSTEMS GROUP (TSG) for computer support.
To obtain help from them please following these instruction:
For All Routine Information Technology (IT) Problems or Requests:
Contact the AHS Helpdesk: helpdesk@ahsonline.com
If your computer problem is causing a Work Stoppage or is a Mission Critical Request:
Contact the Help Desk Hotline at 512-249-5252 (leave a detailed message and a call back number)
If you do not receive a call back within 20 minutes the please contact one of the Texas Systems Group staff:
Elias Gonzales: 512-934-1347 Andrew Lam: 512-789-0665
Aaron Goldrick: 512-576-8908 David Doran: 512-632-2277

Downloadable Resources
 
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TSG_info.doc
Informational Handout on How to Obtain Computer Assistance
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